PAYMENT AND DELIVERY

I’m sorry, but my store only works in Russia right now. I hope that I will be able to open it again for buyers from other countries in the near future. Thanks for understanding!


PAYMENT METHODS

Payment is made by transferring funds to the details of the store owner.

• For customers from Russia:
Transfer to a bank card
• For customers from other countries:
Transfer to a PayPal account

Transfer details will be sent to the customer by e-mail after placing the order. Indicate the order number with payment or send a confirmation of payment in response to the letter with the details.

If the customer doesn’t pay for the order within 2 hours, the order will be canceled.

ORDER PROCESSING TIME

A confirmation email will be sent to the customer within 24 hours.

Order packing time:
• For regular orders: 7 days
• For pre-orders: individually for each project (information about this is on the product page)

DELIVERY METHODS

For all countries: Russian Post
Orders are sent as parcels with tracking numbers.

DELIVERY COUNTRIES

The store sends goods to some of the countries with which the Russian Post works. The list of countries is displayed on the checkout page.

DELIVERY COST

The delivery cost calculates according to the tariffs of the Russian Post and automatically displays on the checkout page.


If you have any questions you can ask them by e-mail: shop@annakronik.com